Shipping & Delivery Policy
At Prakrati Organic Food, we strive to ensure a smooth and efficient shipping and delivery experience for our valued customers.
Once an order is placed on our website, it will be processed within 3 days (Excluding Sundays). Our team will prepare your order for shipment with care and attention to ensure the freshness and quality of our organic products.
Shipping Aggregator: Shiprocket
We partner with a reputable shipping aggregator named “Shiprocket” to facilitate the shipping process. Shiprocket helps us connect with multiple delivery partners, offering a range of shipping options and ensuring reliable and timely deliveries to your doorstep.
Customer’s Delivery Partner Choice
We understand that each customer has unique preferences regarding budget and delivery timelines. Hence, we provide you with the flexibility to select your preferred delivery partner during the checkout process. You can choose from a list of available delivery partners according to your budget and desired delivery time.
The estimated delivery time varies based on your location, chosen delivery partner, and any unforeseen circumstances beyond our control. According to our previously delivered orders it takes minimum 2 days and maximum 7-8 days to deliver. We make every effort to ensure your order reaches you within the estimated timeframe provided during checkout.
Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to track your package in real-time and stay updated on its status until it reaches your designated delivery address.
Shipping costs are calculated based on the weight of the package, delivery location, and the chosen delivery partner. The shipping fee will be displayed during the checkout process before payment confirmation.
At the moment, we only offer shipping within India. For international shipping inquiries, please contact our customer support team.
Please ensure the accuracy of your shipping address details to avoid any delays or failed deliveries. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
For any queries regarding shipping, delivery, or to track your order, please contact our customer service team at firstname.lastname@example.org